Live Operator Online Platform (LOOP) is a mobile chat messaging platform created by New Media Services to handle SMS/MMS, WAP and IM – highly customizable with numerous features and connectivity options.
Features:
- Live chat handling for SMS, WAP and IM.
- Managed third party APIs
- 2-way SMSC and MMSC Connectivity Engine
- Easy and Efficient connectivity from gateways through Keywords
- Persistent Messaging Core
- Extensive Message history page for easy monitoring and reporting
- Message Tracking Database
- Reporting and Operational Support Systems integration
- Customizable reporting scheme to fit specific needs
- Delay feature for subscription based users
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